WEBSITE
POLICIES

ESTABLISHED PROTOCOLS // ASHWAMEDHA '26

PROTOCOL // DATA_SECURITY

Privacy Policy

LAST UPDATED: 13/01/2026

Adi Shankara Trust ("we", "our", "us") respects your privacy and is committed to protecting your personal information via https://www.ashwamedha26.live.

INFORMATION_COLLECTED:

▶ NAME, EMAIL_ID, PHONE_NODE
▶ BILLING_SHIPPING_COORDINATES
▶ IP_ADDRESS & DEVICE_METRICS
▶ PAY_TRANSACTION_LOGS (EXCL. SENSITIVE CARD DATA)

"Payments are processed securely through Razor pay. We follow reasonable security practices in compliance with the Information Technology Act, 2000."

PROTOCOL // USER_AGREEMENT

Terms & Conditions

ASHWAMEDHA IS A NATIONAL-LEVEL TECHNO-CULTURAL FEST HOSTED BY ADI SHANKARA INSTITUTE OF ENGINEERING AND TECHNOLOGY (ASIET), KALADY.

UPON SUCCESSFUL PAYMENT, A UNIQUE DIGITAL TICKET IS GENERATED. TICKETS ARE INTENDED SOLELY FOR EVENT ACCESS AND VERIFICATION.

USER_ELIGIBILITY

USERS MUST BE AT LEAST 18 YEARS OLD. ALL BRANDING AND CODE BELONG TO ASHWAMEDHA '26.

LEGAL_GOVERNANCE

THESE TERMS ARE GOVERNED BY THE LAWS OF THE REPUBLIC OF INDIA.

PROTOCOL // FISCAL_REVERSAL

Refund & Cancellation

TICKETS ONCE BOOKED ARE GENERALLY NON-REFUNDABLE. REFUNDS ARE ISSUED ONLY UNDER SYSTEM FAILURES:

▶ DUPLICATE PAYMENT DETECTION
▶ FAILED TICKET GENERATION DUE TO TECH_ERROR
▶ EVENT CANCELLATION BY MISSION_ORGANIZERS

REFUNDS WILL BE PROCESSED TO THE ORIGINAL PAYMENT VECTOR WITHIN 5–7 BUSINESS CYCLES.

PROTOCOL // COMM_CHANNELS

Contact & Support

ENCRYPTED_EMAIL: ashwamedha26@adishankara.ac.in
BASE_COORDINATES: Vidya Bharathi Nagar, Mattoor College Road, Kalady-683574, Ernakulam District, Kerala, India
SUPPORT_AVAILABILITY: 24/7_ACTIVE_COMMS

PROTOCOL // DISPUTE_RESOLUTION

Grievance Redressal

GRIEVANCE_OFFICER: PAVITHRA DEEPU E

EMAIL: pavithradeepuework@gmail.com

System response time for dispute tickets: Within 7 business cycles.